Prelude
Privacy Policy for Balansiva. GDPR-focused and transparent.
Privacy Policy
This Privacy Policy explains what data we collect, why we process it, how long we keep it, how we secure it, and your rights in the EU/EEA (GDPR).
Equilibrium
What we collect and for what purposes.
Personal data collected
When you place an order or contact us, we may collect your name, email, phone (if provided), and message content.
Purposes of processing
We process data to process orders, communicate with you, respond to inquiries, and maintain account and service security.
Ethics
Your rights, retention, and security.
Your rights (GDPR)
You may request access, rectification, erasure, restriction, objection, and data portability where applicable.
Retention and security
We keep data for as long as necessary for order handling and legal obligations. We apply appropriate technical and organizational measures.
You can contact us using the details in the Contact section below. If you believe processing violates applicable law, you may lodge a complaint with your local supervisory authority.
Contact
Company contact details for privacy requests.
For privacy requests, include your order reference if available.